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You are here: Home > Customer Service : Delivery of order 15 May, 2008 ( 11:50 pm GMT +0800 )
 
Customer Service : Delivery of order

We understand the need for speed in completing your order and that is why we at OffGamers are always working on improving our delivery time. Getting the virtual items to you in a timely manner is our priority.

Order tracking
All orders are processed almost immediately when we receive your payment and you will be able to start tracking on the order until delivery is made by looking at your order history. Following are the order statuses for your order and what it means.

status : Verifying
status : Processing
status : Completed



Bypass Verifying

NOTE : CashU, E-gold, Western Union and bank transfered payments are moved to PROCESSING right away skipping VERIFYING altogether. Click here for more information about these payments.

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Delivery time
Delivery time varies for each game and depending on availability of stock. For games such as World of Warcraft (delivered by in-game mail), delivery will take place as soon as your order passes verification and it is generally faster than other games that need in-game delivery.
We do not hold back on delivery for games that are in stock. If you find that you have waited for your delivery for more than 2 hours, you should first check your email for updates from OffGamers and make sure that you have not placed a pre-order.
Most orders are stuck undelivered because we were not able to contact you. So please do not hesitate to contact our support operators when you have not gotten your delivery.

Add to cart
Once your order is processed, delivery of your order will be made within 5 Minutes to 24hours time. You will be notified via email upon any updates on the delivery of your order.

Out of stock
This item is currently not in stock and is not available for order. You will have to come back in a day or two to check for its availability.

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In-Game Delivery
There are generally 2 modes of delivery for virtual currencies / items that you have bought from us, it's either in-game delivery or offline delivery. For in-game deliveries, you will need to contact our Live Support operators to arrange for a meeting in game so our delivery agents can hand you the currencies / items over a trade in-game.
• World of Warcraft EU
• World of Warcraft US
• 2Moons
• 9Dragons
• Anarchy Online
• Archlord
• Cabal Online
• City of Heroes
• City of Villains
• Dofus
• Dungeons & Dragons Online
• Fiesta Online
• Final Fantasy XI
• Gaia Online
• Guild Wars
• HellGate: London
• Hero Online
• Holic Online
• KAL Online
• Knight Online
• Lineage 2
• Maple Story
• Rising Force Online
• Rose Online
• Scions of Fate
• Second Life
• Silkroad Online
• Sword of the New World
• Tabula Rasa
• Tales of Pirates
• Twelve Sky

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Game Currencies
Delivery Time varies for each game depending on our stock levels. For games such as World of Warcraft, we have a constant supply of WOW Gold and deliveries are made as soon as the gold becomes available. Delivery will take place as soon as your order passes verification.

To ensure speedy delivery of all your orders, kindly provide us with a valid contact number so that we may arrange the delivery of all your orders. You may also contact us via Live Chat to arrange a delivery.

Delivery and Meeting Places
World of Warcraft (WOW) Gold – WOW Gold is delivered via:
1. Face to Face Trade at [Goldshire - Alliance] or [Ratchet - Horde]
2. Put in My Account
3. Mail

2Moons Dil – 2Moons Dil is delivered via Face to Face trade at:
1. [Abaddon: Braiken Castle, Soulbane Server]
2. [Trieste: Braiken Castle, Kalibus Server]

9Dragons Gold 9Dragons Gold is delivered via Face to Face Trade at [Hefei]

Anarchy Online (AO) Credits AO Credits are delivered via Face to Face Trade at [Jobe Platform]

ArchLord Gold Archlord Gold is delivered in game. Face to Face Trade is not necessary.

Cabal Online Alz – Cabal Alz is delivered via Face to Face Trade at the town of [Bloody Ice].

City of Heroes (COH) Influence COH Influence is delivered via Face to Face Trade at [Atlas Park by the entrance of Paragon City Hall].

City of Villains (COV) InfamyCOV Infamy is delivered via Face to Face Trade at [Fort Darwin, Mercy Island, by the NPC Arbiter Diaz].

Dofus KamasDofus Kamas is delivered via Face to Face Trade at the [bank of Astrub City].

Dungeons & Dragons Online (DDO) Gold Platinum – DDO Gold Platinum is delivered via Face to Face Trade at [Wavecrest Inn in Stormreach Harbour].

Eve ISK – Eve ISK is delivered via:
1. In-Game Wallet
2. Item Exchange

EverQuest 2 (EQ2) Gold Platinum EQ2 Gold Platinum is delivered via in-game mailbox.

Fiesta Online SilverFiesta Silver is delivered via Face to Face Trade at [Roumen (Storage Keeper)].

Final Fantasy XI (FFXI) Gil – FFXI Gil is delivered via Face to Face Trade at [Port San D' Oria, near the North Auction House].

FlyFF Penya - FlyFF Penya delivered via in-game mailbox.

Gaia Online Gold – Gaia Gold delivery requires a 'Trade Pass'. Face to Face Trade is not necessary.

Guild Wars (GW) Gold PlatinumGW Gold is delivered via Face to Face Trade at:
1. [Great Temple of Balnazzar (International District 1)]
2. [Ascalon City Storage (International District 1)]

Hellgate: London (HGL) Palladium HGL Palladium is delivered via Face to Face Trade at [Holborn Station].

Hero Online Gold – Hero Gold is delivered via Face to Face Trade at Dragon Castle near [Banker Sunny].

Holic Online Gold - Holic Online Gold is delivered via Face to Face Trade at Channel 3, [Naruku Town, Banker Iliana Siriol (NPC)].

KAL Online Geon KAL Geon is delivered via Face to Face Trade at [Village of Narootuh, Dol-Sae (Storage Keeper)].

Knight Online (KO) Noah – KO Noah is delivered via Face to Face Trade at [Moradon - NPC (Grand Merchant) Kaishan].

Lineage 2 (L2) AdenaL2 Adena is delivered via Face to Face Trade at [Elven Village Gatekeeper].

Lord of the Rings Online (LOTRO) Gold – LOTRO Gold is delivered via in-game mailbox.

Maple Story Mesos – Maple Story Mesos is delivered via Face to Face Trade at [Hidden Street Free Market Entrance].

Perfect World Gold - Perfect World Gold is deliverd via in-game mailbox.

Rising Force Online (RFO) CP / Dalant / Disena – RFO CP / Dalant / Disena is delivered via Face to Face Trade at your faction's [starting town's Teleport point].

Rose Online Zulie Rose Online Zulie is delivered via Face to Face Trade at [Junon City (Junon Polis) near the Mayor].

Scions of Fate (SOF) Gold – SOF Gold is delivered via Face to Face Trade at [Central Valley, by the NPC Banker Don, Earth 2].

Second Life LindenSecond Life Linden is delivered via Face to Face Trade at the [town of Ahern].

Silkroad Online (SRO) Gold – SRO Gold is delivered via Face to Face Trade at:
1. [Stables of Jangan – SRO Classic]
2. [Stables of Constantinople – SRO EU]

Sword of the New World VisSword of the New World Vis is delivered via Face to Face Trade at [Reboldoeux City].

Tabula Rasa CreditsTabula Rasa Credits are delivered via Face to Face Trade at the [Barracks, by the NPC Alia Das].

Tales of Pirates Gold Tales of Pirates Gold is delivered via Face to Face Trade at [NPC Ditto, Argent City].

Twelve Sky (12 Sky) Silver Coins12 Sky Silver Coins are delivered via Face to Face Trade at:
1. [Gungsong - Guanyin]
2. [Padsong - Fujin]
3. [Hanma - Jinong]

Vanguard: Saga of Heroes GoldVanguard Gold is delivered via in-game mailbox.

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CD Key / Time Card / Game Points
All CD Key / Time Card / Game Points are delivered in the form of 'Soft-Pins'. Get your WOW CD Keys, WOW Time Cards, PlayNC / NCSOFT Game Time Cards instantly. As soon your order passes verification, the 'Soft-Pin' will be delivered instantly, made available to you in a picture format on your OffGamers Order History page.

For Example


IMPORTANT NOTE: CD Keys/ Time Cards/ Game Points sold are non-refundable nor exchangeable.

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Power Leveling
As a service provider, OffGamers takes pride on the fact that we always give the best we can to your fellow members. Providing professional, secure and efficient Power Leveling Services, all you have to do is sit back and relax while we do all the hard work for you.

Once your order passes verification, it is instantly submitted to our professional Power Leveling team and queued. Work on your account will start within 24 hours and will be completed within the ETA stated. We do not change your account's password before, during or after the course of leveling.

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