Delivery will be made within the eta stated on each product, in the event that we exceed the delivery period it is most likely that :

• We were unable to contact you for delivery.
• Our registered sellers had experience a disruption in their supply and inadvertently had to delay the delivery.

Please contact our Live Support. Upon receiving your contact we will open the server to receive currency from our registered sellers, for the duration that you will be ingame. If we are not able to obtain the currency at the time of your first contact. Please contact our Live chat to arrange another meeting.

The Put in My Account delivery option is a very viable and safer delivery option. As mail trades in certain games are closely monitored by Game Masters, having the game currency put directly into your account minimizes the risk of non-recipt of your order.

This delivery method also saves you time, although a Face-to-face trade is just as safe it requires for the buyer and trader to meet at the same time, if our registered sellers are unable to contact or meet your character after a certain period of time they will have to send the order via the in-game mailing system.

Rest assured that all personal account information are kept strictly confidential and as soon as delivery is made we will immediately update you with an e-mail.

When an order is completed we will immediately notify you via e-mail. In the case that the profiler shows that your character has reached the desired level but you have not received any e-mail communication, it may be that our power levelers are tidying up a few loose ends, i.e making sure the mount is purchasese, checking on professions purchased and other miscelleneous tasks.

Please contact our Live Support to confirm if the power levelers have completed work your account and when you can login again.

Cubit points are points which are loaded into your Cubizone account. These points can be allocated the the games that you have subscribed to.Once the cubit points have been assigned to your Perfect World account it can be converted into cubi-gold

Please Click here for a guide on converting your cubit points to cubi-gold.

Deliveries for the three main categories of product carried on OffGamers may vary. Below we will cover the delivery methods for:

• Game Currency
• Power Leveling
• CD Key/Game Points

Delivery options for Game Currency available are:

Put in My Account
• Provide us with your Character Name, Account Username, and Password in the comment box during checkout.
• Delivery Representatives will login to the account and transfer to your character when the gold is ready.
• Delivery is estimated to be made from 1 - 12 hrs upon order processing.
• This ensures faster delivery and you may retrieve the gold at anytime. Due to possible IP conflicts, we would advise using alternate accounts to avoid your main account getting flagged.

Face-To-Face Trade
• Delivery is estimated to be made from 1 - 12 hrs once we have confirmed that you are in the game.
• Please contact our Live Support once you are ready to login to the game. We will be sourcing the gold for your order immediately.

Mail
• Gold to your character's mail box* is estimated to be delivered from 1 - 12 hrs once your order is processed.
• Kindly Ensure character name you provided is 100% accurate. We do not redeliver any orders sent to the wrong character.

Changing your selected Delivery Method

After your order has been submitted, and you realize that a different delivery method would suit your schedule better. You can login to the following pages to request a change of delivery method. The deliver options available are :

• Put In My Account (PIMA)
• Face To Face (FTF)

There has been an increase in the number of cases where the gold deliveries did not arrive in the recipient's mailbox. Please be informed that we have enforced various security precautions, should the Game Makers take it upon themselves to block the transactions made, we are in no way responsible for the loss, and are unable to provide any sort of compensations in this matter as these are factors out of our control.

OffGamers have added this new delivery option for certain games. This way we can fulfill your order when we are unable to contact you. Rest assured that your account information is encrypted and the account is accessed via a loader. This loader will self terminate once the account is logged into and does not pose a risk to your account security.

Games that are currently available for this delivery method are:

• World Of Warcraft Eu
• World Of Warcraft US
• Final Fantasy XI
• Fiesta Online
• Silkroad Online
• Lord Of the Ring Online EU
• Lord Of the Ring Online US

There are generally 2 modes of delivery for virtual currencies / items that you have bought from us, it's either in-game delivery or offline delivery. For in-game deliveries, you will need to contact our Live Support operators to arrange for a meeting in game so our registered sellers can hand you the currencies / items over a trade in-game.

Games that are currently available for this delivery method are:

• World Of Warcraft EU • World Of Warcraft US • Age Of Conan US • Age Of Conan EU • Anarchy Online • Archlord Online • Cabal Online EU • Cabal Online US • City Of Heroes • City Of Villains • Dofus • Dungeons & Dragons EU • Dungeons & Dragons US

• Entropia Universe • Fiesta Online • KAL Online • Knight Online • King Of King MY • Lineage 2 US • Lineage 2 EU • Lord Of the Ring Online EU • Lord Of the Ring Online US • Maple Story EU • Maple Story US

• Mabinogi • Metin 2 EU • Metin 2 US • Requiem Online • Rohan Online • Silkroad Online • Seal Online • Seal Online MY • Sword Of The New World • Warhammer Online EU • Warhammer Online US

As a service provider, OffGamers takes pride on the fact that we always give the best we can to your fellow members. Providing professional, secure and efficient Power Leveling Services, all you have to do is sit back and relax while we do all the hard work for you.

Once your order passes verification, it is instantly submitted to our professional Power Leveling team and queued. Work on your account will start within 2 -12 hours after submission and will be completed within the ETA stated. We do not change your account's password before, during or after the course of leveling.

All CD Key / Time Card / Game Points are delivered in the form of 'Soft-Pins'. Get your WOW CD Keys, WOW Time Cards, PlayNC / NCSOFT Game Time Cards instantly. As soon your order passes verification, the 'Soft-Pin' will be delivered instantly, made available to you in a picture format on your OffGamers Order History page.

Important :CD Keys/ Time Cards/ Game Points sold are non-refundable nor exchangeable.