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You are here: Home > HELP > Buy: Payment
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Top Questions
› I made an order but selected the wrong payment method, how do I cancel the order ?
Once you have realized that you selected the wrong payment gateway, you can click on the Back button and return to the payment selection page, provided that you have not already clicked on 'Confirm Order'.
If you have already clicked on confirm order. Contact our live chat to ensure that the payment has not been charged. Once you have verified that no payment has been made, you would have to place a new order as we cannot change the payment selection once an order is placed.
› Do you accept debit cards ?
Yes, most debit cards like Maestro, Laser, Electron and more are generally accepted via the payment gateways provided by our website.
› What is a pending e-check, and why do i need to wait for it to clear ?
A pending e-check is a type of payment option available with Paypal.
A pending e-check is just like writing a normal check, except electronically.
Just like normal checks, pending e-checks take a few days to clear while Paypal verifies the funds are present within the senders account.
› How do i avoid sending an e-check ?
An e-check results when a payment is sent from an unverified account without sufficient balance in the Paypal account to cover the cost of the order.
Paypal must contact the bank and verify that the funds are present, thus the cause of the 3 to 4 day delay.
To avoid sending an e-check, first complete the verification process for your account, and then make sure the funds are present in Paypal before you place an order.
To confirm your payment type, just before placing the order you will see a blue hyperlink that reads: "choose more funding options". By clicking this link you may determine which option is currently selected for your payment, and what payment options your account supports.
› I am sending my Western Union payment now, where can I locate your payment details ?
Upon selecting the Western Union payment method, proceed to click on the “Proceed to payment gateway” button, our payment information is available in the text, alternatively our payment details will also be enclosed in the automated e-mail sent to your e-mail account once the order has been placed.
Note : Western Union payments made on the weekend will clear on the following Monday.
Our payment details can also be found under our payment guides :
› Western Union
› Wire Transfer
› Direct Deposit
› Money Gram
Payment
› RBS WorldPay
RBS WorldPay is part of The Royal Bank of Scotland Group which recently acquired WorldPay. RBS WorldPay's wide range of payment selection options makes shopping at OffGamers so much easier. The growing network of payment solutions and partnerships with local banks in your country facilitate a safer and more convenient way to shop.
OffGamers Supported Currency:
• SGD (Singapore Dollar)
• MYR (Malaysian Ringgit)
• AED (Arab Emirates Dirham)
• AUD (Australian Dollar)
• BND (Brunei Dollar)
• CAD (Canadian Dollar)
• CHF (Swiss Franc)
• DKK (Danish Krone)
• EUR (Euro)
• GBP (Pound Sterling)
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• USD (United States Dollar)
• HKD (Hong Kong Dollar)
• JPY (Japanese Yen)
• KWD (Kuwaiti Dinar)
• NOK (Norwegian Krone)
• NZD (New Zealand Dollar)
• PLN (Polish Zlotych)
• SAR (Saudi Riyal)
• SEK (Swedish Krona)
• THB (Thai Baht)
• RUB (Russian Ruble)
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International
Visa
Visa Electron
Mastercard
Asia Localized
Singapore
eNETS (UOB, Citibank, DBS, POSB)
Thailand
PaySbuy
Europe Localized
Austria
ELBA (Raiffeisen Meine Bank)
Netpay - Erste Bank
Regular Bank Transfer - Uberweisung Inland
Paybox
Partner Online Paying - POP (Bank Austria)
Belgium
Off-line Bank Transfer (Bankoverschrijving) - Regular Bank Transfer
Open Invoice (Accept Giro) - Regular Bank Transfer
Denmark
Off-line Bank Transfer - Regular Bank Transfer
Estonia
Hansapank Bank Link
Ühispank Pangalink
Finland
Nordea Solo Payment
Off-line Bank Transfer - Regular Bank Transfer
France
Carte Bancaire
Carte Bleue
Cheque
Off-Line Bank Transfer (Virement Bancaire)
Germany
Commerzbank OnlineBankingweb
Deutsche Bank
Dresdner Bank Internetbanking
German Direct debit
German Electronic Direct Debit (ELV)
Lastschriftverfahren / Bankeinzug - Regular Bank Transfer
Cheque
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Greece
Regular Bank Transfer
Ireland
Laser Card
Italy
Regular Bank Transfer - Transferimento Bancario / Bonifico
Luxembourg
Regular Bank Transfer
Norway
Regular Bank Transfer
Netherlands
Overboeking - Regular Bank Transfer
Open Invoice (Accept Giro) - Regular Bank Transfer
iDEAL
Dutch Direct Debit
Sweden
Nordea Solo E-Betalning
OCR-Giro (Accept Giro) - Regular Bank Transfer
Inbetalning / Girering - Regular Bank Transfer
Spain
Cheque
Regular Bank Transfer
Domiciliacion Bancaria
Switzerland
Regular Bank Transfer
United Kingdom
Solo
Maestro / Switch
Cheque
Regular Bank Transfer
North America Localized
United States of America
Regular Bank Transfer
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Note: Credit card payments are subjected to verification. Please make sure that your contact number and billing address is correctly updated in "My Account".
- Cheques will take about 2-3 days mail delivery (if mailed) and 5 business days to clear.
- Direct debit payments should clear immediately.
- Off-line bank transfers requires 1 - 10 working days to clear. Payment clearance varies from bank to bank.
RBS WorldPay Payment Guide
› cashU
cashU is a prepaid Internet payment service. The user can sign up for a free cashU account, which can be funded using a variety of payment methods. Funds added to the cashU account can be used to purchase products and services on cashU's growing merchant base. Check out cashU.com.
OffGamers Supported Currency:
• AED (United Arab Emirates Dirham)
• EGP (Egyptian Pound)
• EUR (Euro)
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• JOD (Jordanian Dinar)
• SAR (Saudi Riyal)
• USD (US Dollar)
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cashU Payment Guide
› Direct Deposit / EFT - Malaysia
Malaysian customers may also choose to make direct payments to our bank accoutns via direct deposit. Once payment is confirmed, the order will be processed immediately.
Note: Direct Deposit and EFT may take up to two bank working days to clear and check may take up to four bank working days to clear. Orders are only valid for 10 working days - If your payment does not clear in 10 working days, it will be canceled and you will need to place a new order with the store credit that we are going to issue you when your payment clears. This policy is in place to protect you and ourselves from price fluctuations.
Direct Deposit Payment Guide
› iPay88 - Internet Payment Switching Gateway
Implemented to especially cater to our local customers, iPay88 is a simple Internet Payment Switching Gateway system created for stores(or shopping carts) to connect with directly.
Please Take Note: Internet Explorer users
iPay88 currently caters for the following payment methods:
› Mazooma
Mazooma is the first real-time, closed-loop bank account payment system for online shopping. Allowing consumers to complete their transaction in seconds while merchants receive instant notification of payment - it's just like paying with cash. Online.
Supported Banks under Mazooma:
• Bank of America
• Chase
• Citibank
• Fifth Third Bank
• HSBC Bank USA
• Huntington National Bank
• ING Direct
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• KeyBank
• PNC
• Regions
• SunTrust
• U.S. Bank
• Wachovia
• Washington Mutual
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› moneybookers.com
moneybookers.com guarantees instant payment as long as you have funds in your account. Orders paid by moneybookers.com will go through a verification process. We might call you for verification purposes for first time buyers. For more information, check out moneybookers.com and Take a guided tour.
Please Take Note: Internet Explorer users
OffGamers Supported Currency:
• AUD (Australian Dollar)
• CAD (Canadian Dollar)
• CHF (Swiss Franc)
• CZK (Czech Koruna)
• DKK (Danish Kroner)
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• EUR (Euro)
• GBP (British Pound)
• HUF (Hungarian Forint)
• MYR (Malaysian Ringgit)
• NZD (New Zealand Dollar)
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• NOK (Norwegian Kroner)
• PLN (Polish Zloty)
• SEK (Swedish Kronor)
• SGD (Singapooe Dollar)
• USD (US Dollar)
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Note: If this is your first time paying through moneybookers.com, your payment will be subjected to a one-time verification process by moneybookers.com which will take up to 24 hours from now (48 hours on weekends).
Moneybookers.com Payment Guide
› MoneyGram
Here at OffGamers we choose a trusted payment service for our customers. MoneyGram allows customers send money through a worldwide network of over 100,000 agents. It is a dependable, fast and easy payment method for you to use. Orders are only valid for 10 working days - If your payment does not clear in 10 working days, it will be canceled and you will need to place a new order with the store credit that we are going to issue you when your payment clears. This policy is in place to protect you and ourselves from price fluctuations.
Note: Order place is only valid for 10 working days - If your payment does not clear in 10 working days, it will be canceled and you will need to place a new order with the store credit that we are going to issue you when your payment clears. This policy is in place to protect you and ourselves from price fluctuations.
MoneyGram Payment Guide
› PayPal
Save time. Check out securely. Pay without sharing your financial information.
PayPal, the trusted leader in online payments, enables buyers and businesses to send and receive money online. PayPal helps protect your credit card information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is never shared with the merchant.
OffGamers Supported Currency:
• AUD (Australia Dollar)
• CAD (Canada Dollar)
• CZK (Czech Koruna)
• DKK (Danish Kroner)
• EURO (Euro)
• HKD (Hong Kong Dollar)
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• HUF (Hungarian Forint)
• JPY (Japanese Yen)
• NZD (New Zealand Dollar)
• NOK (Norwegian Kroner)
• PLN (Polish Zloty)
• GBP (British Pound)
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• SGD (Singapore Dollar)
• SEK (Swedish Kronor)
• CHF (Swiss Francs)
• MXN (Mexican Peso)
• ILS (Israeli Shekel)
• USD (US Dollar)
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Supported Credit Cards:
Note: PayPal payments are subjected to verification. Please make sure contact number and shipping address is correctly updated under "My Account" section.
PayPal Email: pp@offgamers.com
Paypal Payment Guide
› WebMoney
WebMoney is an electronic money and online payment system (transactions are conducted through WebMoney Transfer). Money is transferred instantly from account to account through various secure authorization system. WebMoney is available to all internet users, supporting and catering to many currencies.
OffGamers Supported Currency:
WebMoney Payment Guide
› Western Union
A global money transfer service with agents around the world. Orders will be delivered as soon as the payment is cleared. Also note that the receiver's details may change, always refer to the latest receiver's details displayed after check out when making a payment to avoid unnecessary delays in order delivery.
Note: Order place is only valid for 10 working days - If your payment does not clear in 10 working days, it will be canceled and you will need to place a new order with the store credit that we are going to issue you when your payment clears. This policy is in place to protect you and ourselves from price fluctuations.
Western Union Payment Guide
› Wire Transfer
Wire transfers will typically take 3 bank working days to clear.
Note: Order place is only valid for 10 working days - If your payment does not clear in 10 working days, it will be canceled and you will need to place a new order with the store credit that we are going to issue you when your payment clears. This policy is in place to protect you and ourselves from price fluctuations.
Wire Transfer Payment Guide
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