Sometimes, an email message from a legitimate sender is incorrectly judged as spam and goes to your junk folder. You can take action to 'teach' your email program that emails from that sender are acceptable and should be sent to your Inbox.
Add our emails/domain to your whitelist or list of 'safe senders'
• newsletter@offgamers.com
• support@offgamers.com
In order to ensure that our newsletter or emails are not caught in the spam, bulk or junk mail filters, we have provided some instructions to show you how to whitelist emails from OffGamers for some of the more popular email/filter providers. Please use these instructions as a guide and be aware that they may differ slightly for the various versions of each email program.
If your email/filter provider isn't listed here, please contact your ISP's technical support for their instructions.
forward the answer to us, and we will add it in to our list!
America Online (AOL)
If you're using AOL for email, here's how to ensure you always get our email in your inbox:
AOL version 9.0:
Step 1. Open our latest e-mail.
Step 2. Click the 'Add Address' button (over on the right) to add our email to your 'People I Know' list.
-OR-
Send us an email to automatically add us into your 'People I Know' list.
Step 1. Click the "'Compose' button.
Step 2. A new email window opens, fill in the 'Send To' box with 'newsletter@offgamers.com'.
Step 3. 'Click Send Now' (top right corner).
Our address will be automatically added into your 'People I Know' List even if the email fails to be sent out.
AOL Version 8.0:
Step 1. Go to Keyword Mail Controls.
Step 2. Select the screen name we're sending our email to.
Step 3. Click Customize Mail Controls For This Screen Name.
Step 4. Select 'Allow email from all AOL members, email addresses and domains'.
Step 5. Click Next until the Save button shows up at the bottom.
Step 6. Click Save.
AOL version 7.0:
Step 1. Go to Keyword Mail Controls.
Step 2. Select the screen name we're sending our email to.
Step 3. Click Customize Mail Controls For This Screen Name.
Step 4. In 'exclusion and inclusion parameters', include the domain 'offgamers.com'.
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CleanMyMailbox
If you are using CleanMyMailbox to filter your incoming e-mail, here's how to ensure you always get our email in your inbox:
Step 1. Click on the 'White List' button.
Step 2. Add: newsletter@offgamers.com' to the bottom of your existing list.
Step 3. Click the 'Submit List' button.
-OR-
Step 1. Click the 'Subject White List' button.
Step 2. Add: 'OffGamers' to the bottom of the list on a line by itself.
Step 3. Click the 'Submit List' button.
If one of our emails are in your 'Spam' folder, you can prevent this from happening again by:
Step 1. Click on the white 'W' icon of the left column.
Step 2. When the pop up appears, click 'Add to Whitelist'.
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Cloudmark SpamNet
If you're using Cloudmark's SpamNet to filter your incoming e-mail, here's how to ensure you always get our email in your inbox:
Step 1. Open your Outlook Inbox.
Step 2. On the Cloudmark SpamNet toolbar, click 'Options'.
Step 3. Click 'Advanced'.
Step 4. Select the 'Whitelist' tab.
Step 5. Click the 'Add' button.
Step 6. Enter the address 'newsletter@offgamers.com' and click the 'OK' button.
Step 7. Click 'OK' again, then 'Yes', then 'OK' one last time.
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Earthlink
If you're using Earthlink for e-mail, here's how to ensure you always get our email in your inbox:
Step 1. Click on 'Address Book' (Left column, below the folders).
Step 2. When your Address Book opens, click the 'Add' button.
Step 3. On the Add Contact screen, find the 'Internet Information' box.
Step 4. Enter 'newsletter@offgamers.com' address into the top Email box.
Step 5. Click 'Save'.
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GMail
If you're using Google's gmail for e-mail, here's how to ensure you always get our email in your inbox:
Step 1. Open our latest email/newsletter.
Step 2. Click on the 'down arrow' which is just beside the date and 'Reply'.
Step 3. Select 'Add to Contact List'.
-OR-
Step 1. Just send us an email at newsletter@offgamers.com or support@offgamers.com.
Step 2. This will automatically add the email into your contact list (regardless if the email was successfully sent out or not).
If one of our emails are in your 'Spam' folder, you can prevent this from happening again by:
Step 1. Click on the Spam link to open your Spam folder.
Step 2. Click on the wrongly filtered e-mail to open it.
Step 3. Click the Not Spam button at the top of the e-mail (right next to 'Delete Forever').
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Hotmail / MSN
If you're using Hotmail / MSN for e-mail, here's how to ensure you always get our email in your inbox:
Step 1. At the top right, click 'Options' (for Hotmail Classic) or select 'More Options' (for Hotmail Full Version) after clicking the 'Options' tab.
Step 2. Under 'Customize your mail', select 'Automatically sort e-mail into folders'.
Step 3. Click on 'New Filter'.
Step 4. For 'Step 1: Which messages are you looking for?', Select 'From address', 'contains' and enter 'newsletter@offgamers.com' into the textbox.
Step 5. FOr 'Step 2: Where do you want to put these messages?', select 'Inbox'.
Step 6. Click 'Save'.
If one of our emails are in your 'Junk' folder, you can prevent this from happening again by:
Step 1. Click on the Junk link to open your Junk folder.
Step 2. Click on the wrongly filtered e-mail to open it.
Step 3. Click the Not Junk button at the top of the e-mail (right next to 'Delete').
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Mailblocks
If you're using Mailblocks to filter your incoming e-mail, here's how to ensure you always get our email in your inbox:
Step 1. In Mailblocks, click the 'Addresses' tab.
Step 2. Select 'New'.
Step 3. Enter the address 'newsletter@offgamers.com'.
Step 4. In the 'Receiving' Options, select 'Accept Mail From This Address'.
Step 5. In the 'Other' Options, make sure Display in People Picker is not selected.
Step 6. Click 'Submit'.
Step 7. Click 'OK'.
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MailShield
If you're using MailShield to filter your incoming e-mail, here's how to ensure you always get our email in your inbox:
Step 1. On the MailShield toolbar, click 'Friends'.
Step 2. Click 'Add'.
Step 3. Enter 'newsletter@offgamers.com' and click the 'OK' button.
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MailWasher
If you're using MailWasher to filter your incoming e-mail, here's how to ensure you always get our email in your inbox:
Step 1. In MailWasher, select 'Tools'.
Step 2. Select 'Blacklist & Friends'.
Step 3. On the right-hand side is the "Friends" list. Click the Friends 'Add' button.
Step 4. Select 'Plain email address'.
Step 5. Enter the address newsletter@offgamers.com, then click 'OK'.
Step 6. Click 'OK' again.
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McAfee Spamkiller
If you're using McAfee's Spamkiller to filter your incoming e-mail, here's how to ensure you always get our email in your inbox:
Step 1. On the Spamkiller sidebar, click 'Friends'.
Step 2. Click 'Add'.
Step 3. Enter newsletter@offgamers.com and click the 'OK' button.
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Microsoft Outlook
If you're using Outlook 2003 for your e-mail, here's how to ensure you always get our email in your inbox:
Step 1. On the main menu, click 'Actions'.
Step 2. Then select 'Junk E-mail > Junk E-mail Options'.
Step 3. Click the 'Safe Senders' or 'Safe Recipients' tab.
Step 4. Click 'Add'.
Step 5. In the 'Enter an email address or Internet domain name to be added to the list' box, enter 'newsletter@offgamers.com'.
Step 6. Click 'OK'.
-OR-
Step 1. Open any of our email.
Step 2. add the sender or the sender's domain (newsletter@offgamers.com & support@offgamers.com) to your Safe List.
-OR-
Step 1. Find the address in the "From" line of your most recent email from us.
Step 2. Add it to 'Personal Contacts' in your Outlook Address Book.
If one of our emails are mark as 'Junk', you can prevent this from happening again by:
Step 1. Open any of our email or newsletter.
Step 2. Select 'Mark as Not Junk'.
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Oddpost
If you're using Oddpost to filter your incoming e-mail, here's how to ensure you always get our email in your inbox:
Step 1. Find any of our e-mail that's in your 'Probably Spam' folder.
Step 2. Click on that e-mail to select it.
Step 3. Click the 'Move to Inbox' and 'Mark as Not Spam' button.
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SBC Global
If you're using SBC Global for your e-mail, here's how to ensure you always get our email in your inbox:
Step 1. Open your SBC Global mailbox.
Step 2. Click 'Mail Options'.
Step 3. Click 'Filters'.
Step 4. Click 'Add Filter'.
Step 5. In the top row, From header:' select 'Contains'.
Step 6. Enter this email address into the textbox at the side: 'newsletter@offgamers.com'.
Step 7. At the bottom, Move the message to: select 'Inbox'.
Step 8. Click the 'Add Filter' button again.
If one of our emails are in your 'Bulk' folder, you can prevent this from happening again by:
Step 1. Click on the 'Bulk' link to open your bulk folder.
Step 2. Click on the wrongly filtered e-mail to open it.
Step 3. Click the 'This is not spam' button (right next to the 'From' field).
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Spam Arrest
If you're using Spam Arrest to filter your incoming e-mail, here's how to ensure you always get our email in your inbox:
Step 1. In Spam Arrest, go to 'Senders' and 'Add email address'.
Step 2. Add 'newsletter@offgamers.com' to authorize it.
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Spam Inspector
If you're using Spam Inspector to filter your incoming e-mail, here's how to ensure you always get our email in your inbox:
Step 1. Open Outlook.
Step 2. On the Spam Inspector menu or toolbar, find and select 'Manage Friends List'.
Step 3. In the 'Add a New Friend' area, select 'E-mail'.
Step 4. Enter the address newsletter@offgamers.com.
Step 5. Click the '>> (add)' button.
Step 6. Click 'Close'.
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Spam Interceptor
If you're using Spam Interceptor to filter your incoming e-mail, here's how to ensure you always get our email in your inbox:
Step 1. Open Spam Interceptor and select 'Authentication Lists'.
Step 2. Click 'Trusted'.
Step 3. Enter the address 'newsletter@offgamers.com'.
Step 4. Click 'Add'.
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Spam Sleuth
If you're using Spam Sleuth to filter your incoming e-mail, here's how to ensure you always get our email in your inbox:
Step 1. Open Spam Sleuth.
Step 2. From the File menu, select 'Configure'.
Step 3. In the 'Friends' category, make sure 'Active' is selected.
Step 4. In the space provided for the list, make a new (blank) line and on it enter 'newsletter@offgamers.com'.
Step 5. Click 'OK'.
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SpamAssassin
If you're using Spam Assassin to filter your incoming e-mail, here's how to ensure you always get our email in your inbox:
Step 1. Search your hard drive for the spamassassin folder, then open it.
Step 2. In that folder should be a file named user_prefs. Open it with a text editor (Notepad, for example). If there is no such file, you can create it. Detailed instructions can be found
here.
Step 3. Make a new (blank) line in the file. On that line, enter 'whitelist_from newsletter@offgamers.com'.
Step 4. Save the file and close it.
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SpamButcher
If you're using Spam Butcher to filter your incoming e-mail, here's how to ensure you always get our email in your inbox:
Step 1. Open Spam Butcher and click the 'Configure' button.
Step 2. Select the 'Known Senders' tab.
Step 3. Under 'Known Good Senders and Recipients', click 'Add'.
Step 4. Enter 'newsletter@offgamers.com' and click 'OK'.
Step 5. Click OK.
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SpamCop
If you're using SpamCop to filter your incoming e-mail, here's how to ensure you always get our email in your inbox:
Step 1. Log onto:
http://webmail.spamcop.net/
Step 2. Log into your SpamCop account.
Step 3. Click on the 'Options' icon in the toolbar.
Step 4. Under 'Mail Management' (in the middle), click 'SpamCop Tools'.
Step 5. Select 'Manage your personal whitelist'.
Step 6. Near the bottom, where it reads 'Click here to add to your whitelist', click on 'Click here'.
Step 7. Enter 'newsletter@offgamers.com' in the first empty slot.
Step 8. Click 'Submit'.
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SpamPal
If you're using SpamPal to filter your incoming e-mail, here's how to ensure you always get our email in your inbox:
Step 1. When SpamPal is running, find the SpamPal icon in your Windows system tray and right-click on it.
Step 2. Select 'Add to Whitelist'.
Step 3. Enter 'newsletter@offgamers.com'.
Step 4. Click 'Add'.
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Spameater Pro
If you're using Spameater Pro to filter your incoming e-mail, here's how to ensure you always get our email in your inbox:
Step 1. On the Spameater sidebar, click 'Filters'.
Step 2. Select the 'Approved Senders' tab.
Step 3. Click 'Add Filter'.
Step 4. In the 'Address' space, enter newsletter@offgamers.com.
Step 5. For 'Address' Type, select 'Full Email Address'.
Step 6. Click 'OK'.
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Verizon
If you're using Verizon for e-mail, here's how to ensure you always get our email in your inbox:
Step 1. Go to your Verizon Inbox.
Step 2. Click Options.
Step 3. Select the Block Senders tab (near the top of the screen).
Step 4. On the Block Senders screen, you'll see both a 'Block Sender List' and a 'Safe List'.
Step 5. In the space where it says, 'Enter e-mail address or sub domain to always accept even if the domain is blocked', enter the address 'newsletter@offgamers.com'.
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Yahoo!
If you're using Yahoo! Mail for email, here's how to ensure you always get our email in your inbox:
Step 1. Open your Yahoo! mail inbox.
Step 2. Top Right, click on 'Options' and select 'Mail Options'.
Step 3. Click 'Filters'.
Step 4. Next, click 'Create or edit filters' and click 'Add'.
Step 5. Name the filter.
Step 6. In the top row, From header: select 'contains'.
Step 7. Enter this email address into the textbox at the side: 'newsletter@offgamers.com'.
Step 8. At the bottom, Move the message to: select 'Inbox'.
Step 9. Click the 'Add Filter' button at the bottom left.
If one of our emails are in your 'Spam' folder, you can prevent this from happening again by:
Step 1. Click on the spam folder to open.
Step 2. Select the wrongly filtered email to open it.
Step 3. Click the 'Not Spam' button at the top (right next to 'forward').
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Other Providers
If you are using other providers for your filtering or email, here's how to ensure you always get our email in your inbox:
• Add newsletter@offgamers.com to your Address Book or Contact List.
• Move our email to your 'inbox' or forwarding the email to yourself.
• If subsequent emails from us are being filtered, contact your ISP's techinical support for assistance to ensure that you receive all emails from newsletter@offgamers.com.
Our Domain Name: offgamers.com
Our Mailing IP Address: 72.14.178.144 & 72.14.178.145
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