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关于 NetEase Cloud Music

One of the most popular music platforms and a leading music community in the industry. In NetEase Cloud Music, you can not only listen to a large number of music, but also meet your music-loving partners. Use music to connect with each other.

It includes Chinese/European/Japanese/Korean songs, covering all kinds of music genre such as electronic music/rap/rock/ACG/oldies/classical. Whether it's a popular singer or a niche musician, you can find it here.

Frequently Asked Questions about NetEase Cloud Music

How to top-up your NetEase Cloud Music Account?

1. Log in toOffGamers, select the amount you want to recharge and click on "Direct Top-Up".
2. Enter your phone number, click on "checkout", complete your payment and you're all set!

Which accounts do Netease Cloud Music Direct Top-Up support?

NetEase Cloud Music Direct Top-Up only supports top up for accounts registered with a Mainland China phone number. Other third party accounts are not supported.

How to check my NetEase Cloud Music member status?

Through the Mobile App: Open your NetEase Cloud Music pp → My Profile
Through PC: Launch your NetEase Cloud Music software → On the right side of your profile picture

How long does it take for the amount to be reflected in my NetEase Cloud Music account?

Our service is usually instant, but they might be delays if there are any technical issues. You can contact support@offgamers.com if you have any issues.

What happens if I top up to the wrong account?

1. If the top up is successful on the wrong account, we're sorry to say that we are unable to process a refund to you. Hence, it is important to always double check your information before proceeding.
2. If the top up is unsuccessful on the wrong account, please contact support@offgamers.com so that we can assist you.
  • Please enter your Account information correctly to avoid Top up into Wrong Account or delay.
  • This Product is applicable for mobile number in Mainland China Only.
  • No Refunds / Code Exchange will be deemed applicable nor provided on cases mentioned above.